Rocking Tech LLC maintains a clear and customer-friendly refund policy designed to ensure trust and satisfaction. Clients who are not fully satisfied with our educational support services may request a refund within 14 days of purchase, provided that the service has not been fully utilized or completed. Refunds will be processed based on the portion of the service used, and any applicable administrative or transaction fees may be deducted. To initiate a refund, clients must submit a written request with proof of purchase and a brief explanation for the refund claim.

For digital products, downloadable content, or one-time consulting sessions, all sales are considered final once accessed or delivered unless the content was faulty or inaccessible due to a verified technical issue. In such cases, Rocking Tech LLC will either provide a replacement or offer a partial refund depending on the circumstances. Subscriptions and recurring services can be canceled at any time, and refunds for unused future sessions will be issued upon request, minus any usage up to the cancellation date.

Our goal is to provide exceptional service and value, and we are committed to addressing all concerns fairly and promptly. Refund requests are typically processed within 7–10 business days, and communication will be maintained throughout the process to ensure transparency. We encourage clients to reach out with any issues or feedback so we can continuously improve and maintain the high standards Rocking Tech LLC stands for.